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Terms of Use

MiracleCord, Inc. maintains this website (the “Site”) for your personal use. Your access to and use of this Site is subject to the following Terms of Use. MiracleCord reserves the right to update the Terms of Use at any time without prior notice to you. If you do not agree to be bound by these Terms and Conditions, please discontinue access and use of this Site and the Client Login portal.

Cookie Policy

Our Cookie Policy applies when you access and use MiracleCord's website at miraclecord.com. To learn more, please review our Cookie Policy, which includes information about cookies, why we use them, and how to manage your cookie preferences.

Privacy Policy

MiracleCord respects your privacy and will only use or disclose your identifiable personal or health information as described in our Privacy Policy.

Accuracy and Completeness of Information

While it is MiracleCord’s intention to provide accurate and reliable information related to the rapidly-advancing field of stem cell therapy, including stem cell collection, processing, cryogenic storage, transplantation and science, MiracleCord makes no warranties or representations as to the accuracy, correctness, reliability or otherwise with respect to such information, and assumes no liability or responsibility for any omissions or errors in the content of this Site.

The information on this Site is for educational purposes only and should not be used for diagnosing or treating health issues or diseases. If you desire or need such services or advice, you should consult a professional healthcare provider. You should not construe MiracleCord’s publication of any content on this site as an endorsement by MiracleCord of the views expressed herein, or as any warranty or guarantee of any strategy, recommendation, treatment, therapy or action suggested or described by the author of the content.

MiracleCord does not provide or offer medical advice and therefore, MiracleCord will not be liable for any harm that a person suffers as a result of his or her actions after visiting this Site. The content on the Site, including all information about cord tissue and cord blood banking and transplantation, is provided “as is,” without any representation or warranty, express, implied, or statutory about the accuracy of this content, the utility of cord tissue or cord blood transplantation, or the suitability of your cord blood or cord tissue unit for a particular purpose.

Modification of Site

MiracleCord will periodically revise the information, services and the resources contained on this Site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors.

Your Use of the Site

You may download content for non-commercial, personal use only. If you do download any content from this Site you agree to maintain all copyright, trademark or other proprietary notices and that such notices will remain visible. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

Except for non-commercial, personal use of content, you agree that you will not otherwise copy, modify, alter, display, distribute, sell, broadcast or transmit any material on the Site in any manner without the written permission of MiracleCord.

Downloads of website content for the purpose of consummating business with MiracleCord is a permitted use of website content; provided, however, this is a right to use only. As set forth above, except for this limited right to use, no right, title or interest to such content is transferred to you as a result of such downloading or copying.

Although MiracleCord takes all reasonable measures to ensure the security of your personal and health-related information, no security system is completely invulnerable to hackers. In addition, you are accessing this Site through a network (either your own ISP or your employer’s network) that we have no control over. As a result, MiracleCord cannot be responsible for any harm that you believe is caused to you, your family, or your business due to unauthorized leaks of information or equipment failures that are beyond our control, or to your inability to access the Site.

Unlawful or Prohibited Use

As a condition of your use of this Site, you will not use this Site for any purpose that is unlawful or prohibited by these Terms of Use or any applicable laws.

Unsolicited Submissions

All comments, suggestions, ideas and other information or materials you submit to MiracleCord through this Site will be considered non-confidential and nonproprietary and shall immediately become and remain the exclusive property of MiracleCord. You disclaim any proprietary rights in such submissions, and you acknowledge MiracleCord’s unrestricted right to use them in any medium, now and in the future, without notice, compensation or other obligation to you or anyone else.

Email Communications

If you choose to communicate with us via email, you are advised that information you exchange with us using these methods may not be secure.

Limitation of Liability

In no event and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall MiracleCord be liable for any direct, indirect, special, incidental or consequential damages arising out of any use of the information contained on this Site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction.


You agree to defend, indemnify and hold MiracleCord and its officers, directors, employees, agents, licensors, and suppliers harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from and related to your use of this Site.

Copyright Notice

Unless otherwise noted, the graphic images, buttons and text contained on this Site are the exclusive property of, or are licensed to, MiracleCord and its subsidiaries. Except for personal use, these items may not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of MiracleCord.


This Site features logos, brand identities and other trademarks and service marks that are the property of MiracleCord and its subsidiaries. All other trademarks are the property of their respective owners. Nothing contained on this Site should be construed as granting in any way any license or right to use any such logos, identities, trademarks or service marks of MiracleCord displayed on this Site without written permission of MiracleCord.

Links to Third Party Sites

As a convenience to users, this Site may link to other sites owned and operated by third parties and not maintained by MiracleCord. However, even if such third parties are affiliated with MiracleCord, MiracleCord has no control over these linked sites, all of which have separate privacy and data collection practices and legal policies independent of MiracleCord. MiracleCord is not responsible for the contents of any linked sites and does not make any representations regarding the content or accuracy of material on such sites. Viewing such third-party sites is entirely at your own risk.

MiracleCord reserves the right to modify this Site and the rules and regulations governing its use, at any time. Modifications will be posted on this Site, and users are deemed to be apprised of and bound by any changes to this Site. MiracleCord may make changes in the products and/or services described in the Site at any time.

Client Login Portal

MiracleCord reserves the right to modify or terminate your access to the Client Login portal for any reason, without notice, at any time, and without liability to you.

MiracleCord’s Services

MiracleCord does not guarantee that stem cell transplantation is effective or that your baby’s cord blood or cord tissue will be medically useful. Although we believe in the promise of cord tissue and cord blood banking and anticipate that cord tissue and cord blood transplantation will be used to treat an increasing number of disorders, we do not guarantee that cord blood or cord tissue is useful for the treatment of any particular disorder, or that your banked unit will be useful or viable for transplantation. The appropriate use of cord tissue and cord blood stem cells is a matter for your physician to determine.

In order to participate in MiracleCord’s cord blood banking service you must complete our enrollment process. Unless you enroll with us for cord tissue or cord blood banking we make no representations or warranties about our service. If you do choose to enroll, or if you purchase the gift of cord blood banking for someone else, we make only those representations and warranties contained in the Client Agreement. This agreement shall be governed by the laws of the State of Illinois, exclusive of its choice of law rules. This agreement sets forth the entire understanding and agreement between us with respect to the subject matter of these Terms of Use.

Consent to Communications

You understand and agree that as a result of your use of this site and interest in MiracleCord that MiracleCord may communicate with you by means of any of email, text messaging (message frequency varies per user and message and data rates may apply), telephone or written communication. You have the right to opt out of such communications by using that means of communication you wish to stop at any time: (i) a reply to a MiracleCord email with "STOP" in the subject line; (ii) a text “STOP” in response to a MiracleCord text; (iii) a call to MiracleCord customer service at 1-888-743-2673; or (iv) by letter to MiracleCord at 875 N Michigan Ave, Ste 3100, Chicago, IL 60611.

Contact Information

For questions, concerns or comments regarding this Site please visit our Contact Us page for contact information.


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